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Welcome To Our
HR Blog Page

Our blog page covers topics related to the Human Resouces (HR) industry.

In it, you'll find information of national interest, such as current HR trends, industry updates, new HR products reviews, and access to Human Resource training, including online training, seminars, webcasts, audio conferences, and podcasts - all designed for you, the busy professional!

We also cover key HR compliance topics such as COBRA, HIPAA, FMLA, Retirement Plans, Compensation, Workforce Management, and employee development.

To find specific blog articles, either view the blogs posted below or search by categories using the search box below.

Enjoy our HR blog page!


Are You Winging It with Your Client Service? Believe Me-Your Clients Can Tell
5/8/2009

Three Types of Client Interaction
  1. Transactional - You and your staff must have systems and standards in place that allow you to deliver superior transactional service. Good systems will keep you from making mistakes. Good standards will ensure proper response times. Great transactional service should be a given. Every one of your clients expects this from you. And, as important as this is, it won't create true client loyalty or generate referrals.

  2. Value Added - Here's
... More


Cost Recovery: Improve Your Bottom Line without Cutting Costs
5/7/2009

Times are tough, so what do you do? Cut costs, right? Which usually translates to slashed budgets and reduced headcount. While this may improve your bottom line, it's usually short-lived and tends to lead to additional errors within the accounts payable process. So what's the alternative? Cost Recovery. It can improve your bottom line without sacrificing personnel or mindless reductions in budgets. It also looks for errors and fraud within general payment processes, as well as,
... More


The Accountability Challenge - Holding Advisors and Agents to High Expectations and Great Results
5/6/2009

You already know that one key to make any kind of training stick is accountability. There are 2 types of accountability; internal (from within the individual) and external (from outside the individual). Everyone has some ability to tap into their internal accountability. It's been my observation that only a few rare birds have a very high degree of internal accountability. Earlier this week I was talking to a financial professional who had recently purchased our new self-study program "Boot
... More


Reaching the Hard-to-Reach, Top-Notch Prospects
5/4/2009

In this era of harder-to-reach prospects - especially among the affluent and wealthy - Social Prospecting has become the business-building model of choice for many successful advisors/agents. To my mind, Social Prospecting, quite simply, is the use of social environments to identify, meet, and grow relationships with qualified prospects. For over 12 years, I've been teaching financial professionals how to build a thriving referral-based business. Not only is this an effective marketing
... More


10 Proven Ways to Get Referrals Without Asking
5/2/2009

I'm a big believer in asking your clients for referrals. And I know that many financial professionals just can't seem to crack through their barriers to approach their clients for referrals. All is not lost. Here are 10 proven ways to promote referrals to your clients. About 70% of the time,these techniques will result in your clients giving you referrals at some time in the future. So consider them as "planting the seed" for referrals. However, you can expect that about 30% of the time, these
... More


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