ABTrainingCenter.com provides CE (continuing education), professional development, and NASD and insurance licensing and designation study courses such as Series 7, CFP, CLU, and CPCU designations for brokers, agents, and financial service providers
Course/Product Description
Title:

Basic Writing Skills For Technical Support Center Representatives

SKU:PA-1005991
Format: Self-Study Course
Order:Qty:
Description:

This course focuses on grammar, writing concisely, using clear sentence structures, and avoiding common business-writing errors.

It was developed in cooperation with Service Strategies, Inc., a company that specializes in working with technical call centers, and contains assignments, practice activities, and written competency exams.

Similar to how college classes work, you do your assigned work on your own, then submit it to your instructor, who grades, comments upon, and returns the assignment to you. The instructor will coach you in this way until you master the skills. FYI, your instructor is also available via email or phone.

Course Outline:

  • Basic Writing Skills
  • Write in Blocks
  • Write Enough, But Not Too Much
  • Mark the Blocks Clearly
  • Use Words the Reader Understands
  • Use Sentences the Reader Understands
  • Write Concisely
  • Use Aids to Understanding
  • Write Clear Procedures
  • Edit and Proofread
  • Know the Commonly Confused Words
  • Avoid the 30 Most Common Business Writing Errors

How To Access Your Course:

This course has 11 lessons or approximately 24 hours of study. You may complete lessons at your own pace, as long as you finish them within four months from date of registration. Instructions for accessing your course materials, plus your Instructor's contact information, will be emailed to you within two business days of registration.

About The Provider: The Business Writing Center offers 41 courses in business writing, from basic grammar to writing audit reports and software documentation.

We train business writers by coaching them through writing and revising documents to make them clear, concise, and professional.

The Center also trains and certifies corporate trainers, college faculty, and anyone interested in teaching explicit business writing skills.
Price: $295.00
More Info: Contact Us For More Information
Order:Qty:
Share This: Share on Facebook


Share on Twitter


Share on Google+


Securities Licensing
Securities Licensing

Insurance License
Insurance License

How To Conduct A Reasonable Accommodation Discussion
How To Conduct A Reasonable Accommodation Discussion

Return-To-Work Strategies
Return-To-Work Strategies

Adjuster Licensing
Adjuster Licensing

Texas All-Lines Adjuster Pre-Licensing ONLINE Course
Texas All-Lines Adjuster Pre-Licensing ONLINE Course

Xactimate Training-Live Online Training
Xactimate Training-Live Online Training

Associate in General Insurance (AINS)
Associate in General Insurance (AINS)

ARM
ARM

Associate in Premium Auditing (APA)
Associate in Premium Auditing (APA)

Earn Your CFP
Earn Your CFP

Surplus Lines Online Exam Prep Course
Surplus Lines Online Exam Prep Course

Workers′ Comp Training Seminar
Workers′ Comp Training Seminar

Cafeteria Plan Training &Certification Program
Cafeteria Plan Training &Certification Program

FMLA Training &Certification Program
FMLA Training &Certification Program

How To Read And Understand Financial Statements
How To Read And Understand Financial Statements

Google+ABTrainingCenter.com. 5755 North Point Parkway, Suite 228 | Alpharetta, GA 30022 | 770-410-9375 | support@ABTrainingCenter.com
Copyright ABTrainingCenter.com 2016 | Web Site Development by OTAU
Facebook