The emails you write reflect not only your thinking but your institution's image. The impression your emails make on your readers greatly influences what they believe about you and how they will respond to your message.
During this in-depth, highly interactive webinar, you will learn how to best represent your financial institution through high-impact, tone-appropriate email. You will get practical suggestions to hook your readers on your message by getting to the point and staying there. You also will get useful tips to deal successfully with tone-sensitive issues.
This engaging program will provide you with a strategy for using email strategically in advancing your organization's message. You will have sufficient time to get answers to your questions about email problems you often encounter.Covered Topics:
- Put into focus the unique challenges of email.
- Compose purposeful, reader-focused emails.
- Address the issues your readers need to know.
- Organize your ideas logically.
- Employ strategies for creating a courteous tone.
- Write clear, concise, correct emails.
- Review the most common strategic errors made in email.
- Manage your email system effectively and efficiently.
Who Should Attend
This webinar is for any managerial, administrative, or technical professional who needs to write purposeful, reader-focused, organized, courteous, clear, and concise email.The Presenter
Philip Vassallo has designed, delivered, and supervised communication training programs for a wide range of executive, managerial, administrative and technical professionals in major multinational organizations for more than 30 years.
He is the author of the books How to Write Fast Under Pressure, The Art of E-Mail Writing, and The Art of On-the-Job Writing. He also writes the popular blog Words on the Line, which offers practical tips for developing writers. Dr. Vassallo holds a B.A. in English, an M.S. in education, and a doctorate in educational theory.
|About The Provider:
||Since 1983 Total Training Solutions has produced dozens of videotapes, CD-Roms, DVD's and web-based training modules. In addition to off-the-shelf products, Total Training Solutions also develops custom training products and consults with financial institutions to develop their own training curriculum.
For timely delivery of training topics, webinars or web conferencing is an unbeatable option. We now offer over 100 live programs per year and you can even purchase the recorded or ondemand session if you are unable to attend the live program.
We have worked exclusively with the financial industry since our founding. Because of this, we understand the needs of training departments in financial institutions and are alert to changes which affect the industry.
Attend the live session with the opportunity to ask questions to the presenter. You also receive a link to the handouts. All registrations for a live event will be given access to the OnDemand recording, at no additional cost, for seven days following the event. This will allow a flexible alternative when last minute conflicts intrude on scheduled events.
CD-Rom includes audio and video of recorded webinar plus hard copy handouts. You will also receive 6 months access to the OnDemand weblink as an added free bonus.
Includes a weblink for unlimited viewing for 6 months after the date of the webinar as well as a link to handouts.
Live + Recorded:
Includes all three options above. Live session, OnDemand Weblink, and CD-Rom plus Hardcopy Handouts.
Live + OnDemand:
Includes two of the options above. Live session and 6 months access to OnDemand Weblink plus link to handouts.