An Adjuster, often referred to as a Claims Adjuster, is an insurance professional who is responsible for evaluating the damage caused to persons or property, after an accident occurs, in an effort to reach a fair settlement between the insured (policyholder) and insurer (typically an insurance company).
Adjusters may be called upon to assess damage in one of these situations - Property Claims or Liability Claims:
Types of AdjustersThere are three types of Adjusters:
- Property Claims
Damage to covered property, such as automobiles, homes or watercraft
- Liability Claims
Personal injury or property damage arising out of liability situations, such as an automobile accident or some other type of negligent behavior
- Staff Adjusters - those professionals who are employed by an insurance company
- Public Adjusters - those professionals who are employed by a policyholder
- Independent Adjusters – those professionals who are neither employed by an insurance company nor a policyholder
Most states require state certification in order to practice as an insurance adjuster, by virtue of passing a state licensing examination. Further, Adjusters generally are required to meet Continuing Education requirements annually in order to maintain their license.
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