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An Adjuster, often referred to as a Claims Adjuster, is an insurance professional who is responsible for evaluating the damage caused to persons or property, after an accident occurs, in an effort to reach a fair settlement between the insured (policyholder) and insurer (typically an insurance company).

Adjusters may be called upon to assess damage in one of these situations - Property Claims or Liability Claims:

  • Property Claims
    Damage to covered property, such as automobiles, homes or watercraft

  • Liability Claims
    Personal injury or property damage arising out of liability situations, such as an automobile accident or some other type of negligent behavior
Types of AdjustersThere are three types of Adjusters:
  • Staff Adjusters - those professionals who are employed by an insurance company
  • Public Adjusters - those professionals who are employed by a policyholder
  • Independent Adjusters – those professionals who are neither employed by an insurance company nor a policyholder
Adjuster Training

Most states require state certification in order to practice as an insurance adjuster, by virtue of passing a state licensing examination. Further, Adjusters generally are required to meet Continuing Education requirements annually in order to maintain their license.

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Examination Requirements

Each exam varies, depending upon the course:
  • ARe 143/144, ARM 56, AIAF 114: Eighty-five computer-administered, objective (multiple-choice) questions. Time allotted: 2 hours.

  • ARe 145: Students must answer 5, 10, or 15 multiple-choice questions on each article, and one must correctly answer 150 questions to complete the course. There will be at least 40 articles available from which to choose.

  • CPCU 520 and 540: Computer-administered essay. Time allotted: 3 hours.
National exams are given at local testing centers during the following two-month windows:
  • January 15 - March 15
  • April 15 - June 15
  • July 15 - September 15
  • October 15 - December 15
Contact Prometric testing centers at 800-266-3232 for more information or to schedule your exam; Exam fees will apply.

Ethics Requirement

Those pursuing the ARe designation must pass a 50-question exam in the Ethical Guidelines For Insurance Professionals online module. This module is offered by the Institutes at no charge. If you wish to earn CE credits for passing the 50-question, objective, online exam included with it, there is a nominal $5 administrative fee.

Additional Requirements

Candidates are not required to meet experience or education requirements to attain this designation.

Continuing Education Requirements

A designee is not required to fulfill any annual continuing education requirements, nor are there any annual fees for a designee to maintain the designation.
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