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Customer Due Diligence And Enhanced Due Diligence - 2 Part Series

Webinar: ID# 1043052
Recorded On-Demand
Qty:
Course Summary:

In recent consent orders, we have learned the value, to law enforcement and our regulators, that we "Know Our Customer". The new account interview should be used to establish a baseline of expected behavior for our customers both business and consumer. During the interview, we are expected to get to the nature, purpose and expected transactions of our customers.
Course Details:
During Part I we will focus on that objective and ask questions which will allow us to risk rate our customers. Then in Part II of our webinar series, once we have established the baseline we will delve into how to look for risk in accounts like charities, PEPs, money service businesses, cannabis-related businesses, and more. We will take it to the next level and understand our risk and our to mitigate that risk.

CDD and EDD Part 1: Building a Customer Due Diligence Questionnaire

April 15, 2025 | 2:30 pm - 4:30 pm CDT

In May 2016, we received the Customer Due Diligence regulations including beneficial ownership. This program will focus on what has been called the fifth pillar of BSA: Customer Due Diligence. In other words, how does the customer plan to use the account? And why is the customer establishing an account with you?

What You'll Learn:
  • Developing baseline questions
  • Purpose and source questions
  • Transactional questions
  • International questions
  • Consumer and entity accounts
  • Learn to tie the questions to the monitoring system
  • Making the new account interview fluid
  • Completing customer identification programs
  • Other compliance tasks that must be completed
  • Using the interview or questionnaire to prevent identity theft
  • Basic communication skills
  • Checking OFAC
CDD and EDD Part 2: High Risk Customers - Establishing and Changing Risk Ratings

April 24, 2025 | 2:30 pm - 4:30 pm EST

During this program, we will cover the BSA risk issues with opening certain types of customer accounts. These enhanced due diligence requirements can help you mitigate risk and monitor your customer.

What You'll Learn:
  • Hemp-related questions
  • Marijuana-related questions
    Third-party payment processors
  • Casinos
  • Nonresident alien accounts
  • Politically exposed customers
  • Cash intensive businesses
  • Accounts with international transactions
  • Money service businesses
  • Virtual asset service providers
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Customer Due Diligence And Enhanced Due Diligence - 2 Part Series
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Agent Broker Training Center 5755 North Point Parkway Suite 227 Alpharetta, GA 30022 1-770-410-9375 support@ABTrainingCenter.com
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